Monica Eaton-Cardone

Monica Eaton-Cardone

COO, Founder, Owner Chargebacks911

Monica Eaton-Cardone is an entrepreneur and business leader with expertise in technology, e-commerce, risk relativity and payment-processing solutions.

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Retail risk photo article

Chargebacks costs continue to soar as card-not-present transactions rise

Global Risk Technologies is advising simple steps that merchants can take now to have an immediate impact on chargebacks:
1. Concentrate on high levels of customer service and maintain impeccable records, so retailers can disprove fraudulent claims of non-delivery.
2. Make sure logistics chains ensure speedy delivery of goods
3. Be proactive in looking for potentially fraudulent transactions such as large orders and new delivery addresses.