Monica Eaton-Cardone is an entrepreneur and business leader with expertise in technology, e-commerce, risk relativity and payment-processing solutions.
Global Risk Technologies is advising simple steps that merchants can take now to have an immediate impact on chargebacks:
1. Concentrate on high levels of customer service and maintain impeccable records, so retailers can disprove fraudulent claims of non-delivery.
2. Make sure logistics chains ensure speedy delivery of goods
3. Be proactive in looking for potentially fraudulent transactions such as large orders and new delivery addresses.