Monica Eaton-Cardone

Monica Eaton-Cardone

COO, Founder, Owner Chargebacks911

Monica Eaton-Cardone is an entrepreneur and business leader with expertise in technology, e-commerce, risk relativity and payment-processing solutions.

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Screen shot 2016 12 13 at 9.09.41 am article
Multichannel Merchant

Social Media In-App Shopping Boosts Ecommerce Earning Potential

It’s common knowledge that many consumers turn to social media for advice before making a purchase, but the masterminds behind these platforms now want to make social media a much more intrinsic part of the ecommerce environment.

Mcm article
Multichannel Merchant

Merchants Need to Prepare for New Visa Claims Resolution Process Changes | Multichannel Merchant

Earlier this year, Visa announced that it will be implementing a new chargeback dispute process known as the Visa Claims Resolution (VCR) initiative.

Mm article
Multichannel Merchant

Impending Impact of New PayPal Visa Deal on Payments Industry ...

PayPal and Visa have entered a strategic partnership and recently outlined a number of anticipated benefits from the collaboration.

Mcm article
Multichannel Merchant

Fraud Challenges Rising for U.S. Merchants

Chargebacks are rising at a rate of 20% per year; friendly fraud at a rate of 41% over the last two years – indicating many merchants are still losing the fight against chargeback fraud.

Mcm article
Multichannel Merchant

Rising Payment Fraud in UK Overwhelming Merchants with Misunderstood Chargebacks

Chargeback remediation specialist Chargebacks911 is urging merchants in the UK to understand and use reason codes in the light of newly released fraud statistics.

Mcm article
Multichannel Merchant

Target's Digital Growth May Mean Increased Chargeback and Fraud ...

arget Corporation recently surpassed $2.5 billion in online sales during the 2015 fiscal year, and its fourth-quarter digital channel revenue also set new records, increasing 34% and crossing the $1 billion threshold for the first time.

While the growth in online revenue is undoubtedly welcome news for Target, dispute mitigation and risk management firm Chargebacks911 warns that the growing proportion of online sales may be accompanied by an unexpected rise in related fraud losses due to increased chargeback activity.

Online fraud 300 article
Multichannel Merchant

Why Online Retailers are Unprepared for Fraud this Holiday Season - Multichannel Merchant

A recent survey of top Internet retailers found that over one-third are unprepared for the 2015 holiday shopping season....

Mobile payments 300 article
Multichannel Merchant

Will Mobile Payments Soon Reign Supreme? - Multichannel Merchant

Mobile payments technology has been seeking to make advances in order to convenience the consumer, yet many consumers refuse to avail themselves of the new technology....

Online fraud 300 article
Multichannel Merchant

6 Tips for Preventing Credit Card Chargebacks and Friendly Fraud - Multichannel Merchant

“Friendly fraud” or charge fraud occurs when consumers initiate unwarranted chargebacks for items they purchased in an attempt to avoid paying for them....

Cyber fraud magnifying glass 300 article
Multichannel Merchant

Fraud Is No Deterrent for Card-Not-Present (CNP) Shoppers - Multichannel Merchant

The parallel rise of fraud and spending doesn’t seem to add up upon first glance....

Emv 300 article
Multichannel Merchant

The EMV Shift Has Arrived: What Now? - Multichannel Merchant

The merchants who will be most affected by the country-wide switch to EMV cards will be card-not-present merchants....

Cyber fraud magnifying glass 300 article
Multichannel Merchant

There’s Nothing Friendly About Chargeback Fraud - Multichannel Merchant

Fraud is one of the most common reasons cardholders file a chargeback. But within the category of fraud is a concept quite troubling – friendly fraud. Referred to as chargeback fraud or cyber shoplifting, this type of chargeback is difficult to detect and prevent....

Mcm article
Multichannel Merchant

4 Steps to Prevent Double Refunds - Multichannel Merchant

Online merchants often pay a steep price when it comes to chargebacks, which occur when a consumer disputes a charge made on their debit or credit card. Recipients of chargebacks often lose the sale, associated product, valuable time and the fees from card issuers. But those are not the only...