Monica Eaton-Cardone

Monica Eaton-Cardone

COO, Founder, Owner Chargebacks911

Monica Eaton-Cardone is an entrepreneur and business leader with expertise in technology, e-commerce, risk relativity and payment-processing solutions.

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Screen shot 2017 03 03 at 11.44.05 am article

First, the Binge, Then the Hangover. On Tuesday, 'Chargeback Day ...

Merchants are quite familiar with days like “Black Friday” and “Cyber Monday,” but now they’re waking up to a much less joyful day—“Chargeback Tuesday.” It’s the day when merchants, and online sellers in particular, get hit with the highest number of chargebacks they’ll see in a single day this year, according to Chargebacks911, a Clearwater, Fla.-based company that helps merchants manage chargebacks and chargeback fraud.

Digital transactions article

When It Comes to Friendly Fraud, It Seems Women Are a Lot Less ...

Few things have thrown a spotlight on the 40-year-old chargeback process like the nation’s conversion to EMV chip cards at the point of sale, but it’s in online commerce where the problem has long plagued merchants. And now there’s evidence that these sellers may have more to fear from female shoppers than from male customers.