Monica Eaton-Cardone

Monica Eaton-Cardone

COO, Founder, Owner Chargebacks911

Monica Eaton-Cardone is an entrepreneur and business leader with expertise in technology, e-commerce, risk relativity and payment-processing solutions.

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The Global Information Technology Report 2012 - in pdf

With a new year upon us, it’s time to examine what is on the horizon for online retail. Where will the eCommerce environment lead us in 2017? What emerging technologies will prove to alter the way in which we conduct business? What practices are now outdated and how will retailers need to adjust for future success?

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Southeast Asia: The Next Major Consumer Market?

There has been a great deal of industry discussion regarding the rapid growth of the consumer retail market in China in recent years. In fact, China is forecasted to become the world’s largest consumer economy by 2024 when it will reach $11 trillion in annual retail spending.

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Best Practices for Integrating Conversational Commerce into Retail

Conversational commerce—it’s one of the hottest marketing topics of 2016, and to be honest, there is a lot here to be excited about.

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Christmas in October: Pros & Cons of Early Holiday Sales

At this point, it’s somewhat of a cliché to comment that “the holidays just keep getting earlier each year.”

This year, the holiday shopping season crept right up into the end of the back-to-school season, with Walmart releasing its “25 Hottest Toys for the Holidays 2016” list on September 1. Now we have to ask—what are the benefits to retailers to continue pushing holiday shopping earlier, and is there a downside?

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Blog | Electronic Retailing Association

Collecting and remitting sales tax is just one of the many responsibilities online merchants must deal with. Here is a basic outline of what merchants need to know and tips on abiding by local laws.

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Risky Business: The Dangers of Offshore Merchant Accounts

Friendly fraud has caused chargeback rates to soar, making acquirers more cautious about accepting risk liability. As a result, offshore payment processing is an enticing option for high-risk merchants who seem to be running out of domestic options.

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Load Balancing: When it Works (and When It Doesn’t)

Merchants who accept payment cards are probably aware that there are certain terms and restrictions associated with securing a merchant account and maintaining payment-processing capabilities.

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A New Advertising Leader in 2017

The advertising world will never be the same again. History is being made, and records are being broken. Consumers have made their preferences known, and advertisers need to adjust if they want to retain the competitive edge.

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Are Merchants Ready for the Mobile Commerce Revolution?

According to figures released last month by IMRG, mobile sales accounted for 51 percent of all UK online sales during the 2015 holiday season. As mobile’s domination of ecommerce becomes increasingly solidified, merchants need to be sure they’re doing all that they can to stay ahead of the curve.

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‘Buy Now’ Ads: The eCommerce Miracle for Conversions?

With both mobile devices and social media now ubiquitous, e-retailers are tailoring their approach to cater to new, more savvy online shoppers. Click-to-buy ads are the hot new trend for increasing sales.

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1st Quarter Problems: Low Sales, Returns, and Chargebacks

The holidays have come and gone. With the annual rush of consumer spending in the last two months of the year now behind us, we’re settled in for holiday season’s ugly backside: slow sales, returns, and chargebacks.

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10 Steps Online Merchants Can Take to Prevent Fraud

Here are the top 10 tips that online merchants should follow to adapt to “chip and pin technology” and avoid fraud at all costs....

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Chargebacks and “Friendly” Fraud

Many online merchants seek customers through affiliate advertising. The problem is that merchants entering the space lack experience and education in the affiliate space. Without understanding the mechanics of this method, one can quickly fall victim to affiliate fraud, and the consequence is chargebacks and the loss of credit card...