Airlines need to create their own fraud mitigation strategy, set up customized KPIs in conjunction with detailed data analysis to protect themselves, writes Ai’s Ritesh Gupta. Are merchants, acquirers, issuers etc. equipped with necessary arsenal to combat card fraud? Is the card-not-present environment still susceptible to fraud? As a specialist in this arena, Chargebacks911’s COO, Monica Eaton-Cardone says payment card fraud will always be an issue—it will never be completely mitigated.
Ai Editorial: What can reduce an airline’s liability when we talk of chargebacks? Various stakeholders need to jointly improve the situation as there can be instances where airlines and merchants at large can be clueless.